Privacy Policy
Prestige Solutions & Co. (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our services, you agree to the terms of this policy.
1. Information We Collect
a) Personal Information You Provide
We may collect information you voluntarily submit, including:
- Full name, address, email, phone number
- Social Security Number (SSN), Tax Identification Number (TIN)
- Financial documents, income statements, tax returns
- Credit reports or credit history
- Any other information needed for tax, credit services
b) Automated / Technical Information
When you use our website, we may automatically gather:
- IP address, browser type, operating system
- Device information (e.g., mobile, desktop)
- Pages visited, referring URLs, clickstream data
- Cookies, tracking technologies, log data
2. How We Use Your Information
We use your information for these purposes:
- To deliver and manage our services (tax prep, credit repair, consultations)
- To communicate with you (responding to inquiries, sending updates)
- To validate identity, verify documents, perform due diligence
- To detect fraud, protect against unauthorized access
- To improve our website, analytics, service quality
- To comply with legal or regulatory obligations
3. Sharing & Disclosure
We do not sell or rent your personal information to third parties. We may disclose or share data in limited circumstances:
- Service Providers & Subprocessors: Entities who help us (e.g., secure document storage, payment processors, IT support), under contract to protect your data.
- Legal / Compliance: When required by law, court order, subpoena, or to cooperate with government investigations.
- Business Transactions: In event of merger, acquisition, or sale of assets, your data may be transferred (under terms to protect it).
- Aggregated / Anonymized Data: We may share non-identifiable, aggregated data for analytics or reporting.
4. Data Retention & Deletion
We retain your personal and financial information only as long as necessary to fulfill services, comply with legal obligations, resolve disputes, and enforce agreements. After that, we securely delete or anonymize data.
You may request deletion of your data (subject to legal or contractual retention obligations) by contacting us (see “Contact Us” section).
5. Your Rights
Depending on jurisdiction, you may have rights such as:
- Access / obtain a copy of your personal data
- Request correction / updating
- Request deletion (“right to be forgotten”)
- Object to processing or request restriction
- Withdraw consent for opt-in marketing
- Data portability (receive data in usable format)
To exercise these rights, contact us at the address below. We may require you to verify your identity.
6. Cookies & Tracking
We use cookies and similar technologies for functional, performance, and marketing purposes. Essential cookies are required for site operation; others are optional and can be controlled via your browser settings.
7. Security
We employ technical and organizational safeguards (e.g., encryption, secure portals, access controls) to protect your data. However, no security system is perfect; we cannot guarantee absolute security.
8. Third-Party Links
Our site may contain links to other sites. We are not responsible for their privacy practices. You should review their policies before providing personal data.
9. Children
Our services are not directed to children under 13. We do not knowingly collect personal information from minors. If discovered, we will promptly delete it.
10. Changes to this Policy
We may update this policy over time. If material changes occur, we will notify you (e.g., via email or a notice on our website). The new policy is effective upon posting, with updated effective date.
11. SMS Communications
By submitting your phone number through our website or forms, you consent to receive SMS messages from Prestige Solutions & Co., including appointment reminders, tax return updates, service notifications, document requests, and customer support communications. SMS messages are transactional and informational in nature.
Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties unless required by law.
Contact Us
Prestige Solutions & Co.
Phone: 877-253-4090
Email: [email protected]
Terms & Conditions
These Terms & Conditions (“Terms”) govern your use of the website and services offered by Prestige Solutions & Co. (“we”, “us”, “our”). By accessing or using our site or services, you agree to these Terms.
1. Definitions
- Client / You / Your: Any individual or entity using our site or services.
- Services: All tax, credit, business consulting, software support, and related services provided by us.
- Website: The website prestigesolutionsco.net and associated applications.
2. Scope & Agreement
These Terms apply to all use of the Website and any Services unless we explicitly provide another agreement. We may refuse service, terminate accounts, or restrict access at our discretion, for violations of these Terms.
3. Client Responsibilities
You agree to:
- Provide accurate, current, and complete information needed for services.
- Comply with instructions and requests for additional documentation.
- Not use our services for unlawful or fraudulent purposes.
- Secure your account credentials (if any) and notify us of unauthorized access.
4. Fees & Payment
You agree to pay the fees associated with the Services you request. Payment terms, due dates, late payments, and possible penalties should be clearly specified. If you fail to pay, we reserve the right to suspend delivery of services or terminate agreements.
5. Confidentiality & Data Security
We will treat your information as confidential, only using it to provide the agreed Services or as allowed by our Privacy Policy. You consent to necessary disclosures to third parties under terms consistent with privacy and confidentiality.
6. Intellectual Property
All content on the Website (text, graphics, logos) is owned by us or licensed to us. You may not reproduce or use our intellectual property without permission. For deliverables (e.g., reports, filings) produced for you, we grant a limited license to use for the agreed purpose once fees are paid.
7. Limitation of Liability
To the fullest extent allowed by law, Prestige Solutions & Co. (and its officers, employees, agents) is not liable for indirect, incidental, consequential, or punitive damages. Our total liability for any claim arising out of or relating to these Terms or our Services will not exceed the fees you paid us for the relevant service.
We do not guarantee results (e.g., tax refunds, credit score improvement), and outcomes may vary based on many factors.
8. Indemnification
You agree to indemnify, defend, and hold harmless Prestige Solutions & Co. and its affiliates from claims, liabilities, losses, and expenses (including attorney’s fees) arising from your use of our services, breach of these Terms, or violation of law.
9. Termination
Either party may terminate service agreements with written notice under specified conditions. Upon termination, you must pay for services delivered up to that point. We may suspend or terminate access to the Website for violation of these Terms.
10. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Georgia (or whichever state your business is registered). Any dispute will be resolved in state or federal courts located in your county (e.g., Fulton County, GA) unless otherwise agreed. If any provision is held invalid, the remainder will continue to be enforceable.
11. Changes to Terms
We may update these Terms from time to time. Revised Terms are effective upon posting, with updated “Effective Date”. Continued use of the Website or Services after changes signifies acceptance of the new terms.
12. SMS Messaging Terms
a. SMS Consent
By providing your mobile number and opting in, you consent to receive SMS messages from Prestige Solutions & Co. related to tax preparation services, appointment reminders, document requests, account notifications and customer support communications. SMS messages are primarily transactional and informational. Opt-in may be collected through our website forms, client intake forms, scheduling forms, or written consent.
b. Message Frequency & Rates
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.
c. Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you re-enroll. For assistance, reply HELP or contact us at [email protected].
d. Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
e. Age Restriction
You must be 18 years of age or older to use our services or opt in to SMS communications.
